*A 22% restocking fee will apply on all Preowned / New(Open Box) / Like New/ and NEW condition orders being returned. Types of returnable and nonreturnable items If you have NOT received a response to your email regarding your return, please don't worry, we still acknowledge the email time and will honor returns if emails are received within the appropriate return window time in accordance to the type of return you have.(Please refer to the information below) *Customer service emails are checked daily. Failure to do so will result in a delay in response time.
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If you are having trouble reaching us by phone, please email us When emailing us for an RAN(Return Authorization Number) please include your full name and order number. *I mportant covid information: Due to the recent pandemic and its impact on small businesses, GamesRuslive has reduced phone support hours. *A 22% restocking fee will apply on all orders being returned.(When applicable) Salvage products will most likely have value in the form of the best yield by combining parts and components to create working units. Products are sourced from retail returns, service center diversion products, warranty exchange items, and trade-in programs. There will be units that do not include essential components, accessories, documentation, or packaging. In most cases, products have not had repairs attempted and failed a standard functionality test.
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These products have been tested, found to have defects, and are deemed to be non-functional. Salvage Listed products in Salvage condition are units that do not function according to the original equipment manufacturer specifications. *picture is for illustrative purposes only and does not represent the actual condition of the headset you will receive. items are shown to be heavily used and may have damage to the headsets that will require repair before use.
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All product is sold " AS IS" - cosmetic and operational condition is not guaranteed. Warranties not valid on any Gamesruslive product. Condition: Salvage - For Parts Only - item is sold * as-is* for parts, not working.